Returns & FAQ
Helpful information about orders, returns, and the Alt Sips experience.
Returns
Because many of our items are food or drink related, all sales are generally final. If you receive a product that is damaged, incorrect, or there is an issue with your order, please contact us and we will make it right.
Our goal is to make sure every customer has a great experience with Alt Sips. If something isn't right, reach out and we'll work with you to resolve the problem.
What kind of drinks does Alt Sips serve?
Alt Sips specializes in dirty sodas, dirty energy drinks, flavored waters, loaded teas, and creative drink combinations that are bold, fun, and customizable.
Do you offer healthier options?
Yes. We offer options for different lifestyles including lighter drinks, flavored waters, protein bites, protein cake pops, and parfaits. We believe people should be able to choose what fits them best.
Can Alt Sips be booked for events?
Yes! Alt Sips can be booked for events, parties, festivals, and private gatherings. Contact us for availability and booking details.
Are your drinks customizable?
Absolutely. Customization is a big part of the Alt Sips experience. We love creating drinks that match your flavor preferences and energy level.